TChat For Twitch Privacy Policy

Last updated May, 25, 2018

TChat for Twitch (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application (the “Application”) and our website (the "Website"). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION OR WEBSITE.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application/Website after the date such revised Privacy Policy is posted.

This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, including any in-game virtual items, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect via the Application/Website depends on the content and materials you use, and includes:

Personal Data

Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when choosing to participate in emailing us. The Application may also collect information such as online identifiers, including cookie identifiers, internet protocol addresses and device identifiers; client identifiers.

Derivative Data

Information our servers automatically collect when you access the Website, such as IP address for server logs.

Geo-Location Information

We do not request access or permission to track location-based information from your mobile device, either continuously or while you are using the Application.

Mobile Device Access

The Application only uses the most basic Android permissions.

Mobile Device Data

Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, country and any other data you choose to provide.

Notifications

We may request to send you notifications regarding the Application. If you would like to opt-out from receiving these types of communications, you may turn them off in the Application settings.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application/Website to:

  1. Serve personalized and non personalized advertisements.

  2. Assist law enforcement and respond to subpoena.

  3. Compile anonymous statistical data and analysis for use internally.

  4. Manage in-app purchases and refunds related to the Application.

  5. Increase the efficiency and operation of the Application.

  6. Monitor and analyze usage and trends to improve your experience with the Application/Website.

  7. Notify you of updates to the Application.

  8. Request feedback and contact you about your use of the Application/Website.

  9. Resolve disputes and troubleshoot problems.

  10. Respond to product and customer service requests.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, these are email delivery and hosting services.

Interactions with Other Users

If you interact with other users of the Application, those users may see your name, profile photo, descriptions of your activity and chatting with other users.

Online Postings

When you post comments, contributions or other content to the Application, your posts may be viewed by all users and may be publicly distributed outside the Application in perpetuity.

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Application. These companies may use information about your visits to the Application and other websites in order to provide advertisements about goods and services of interest to you.

Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

TRACKING TECHNOLOGIES

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Application/Website to help customize the Application/Website and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Application/Website. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the Application and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. We use Appodeal as our advertising partner, however they may use their own third party advertisers to include advertisements in our Application, please read their privacy policy located https://www.appodeal.com/privacy-policy for more information on what is collected. By using the Application you must also agree to Appodeal's privacy policy, unless the Application is advertisement free from an in-app purchase by you. If you are an EU Data Subject, you have the right to data deletion and this can be done by contacting Appodeal or us at support@tchatfortwitch.com. Also, if you are an EU Data Subject, you will be asked for permission about personal data when first opening the Application. 

Website Analytics

We may also partner with selected third-party vendors, such as CPanel and AWStats to allow us to see how many visits our Website has had, along with other data such as type of browser, country etc. By accessing the Website, you consent to the collection and use of your information for this purpose. If you are an EU Data Subject, this particular data will come under legitimate interest data for the protection and security of the website.

THIRD-PARTY WEBSITES

The Application/Website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Application/Website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Application/Website.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

OPTIONS REGARDING YOUR INFORMATION

Emails and Communications

If you would like any emails sent to us deleted, please email support@tchatfortwitch.com and state that you would like this data deleted. Email data deletion will be completed within 14 days.

Internet-Based Advertising

If you are an EU Data Subject, you have certain rights under the GDPR laws. If you are an EU Data Subject and would like your personal information deleted, this can be done by contacting https://www.appodeal.com/privacy-policy or us at support@tchatfortwitch.com. You can also go to https://www.appodeal.com/sdk_opt_out. The Application may also have an opt-out setting that can be used in the settings menu. If you are an EU Data Subject, you will be asked for permission about personal data when first opening the Application.

If you are an EU Data Subject, you also have the right to access of any personal information we have on you, the right to rectification, the right to data portability and the right to lodge a complaint with a supervisory authority such as the ICO. Please email us if you would like to enquire about any of those rights.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at support@tchatfortwitch.com

This website, application and text logo is © 2017 TChatForTwitch.com. All rights reserved.